Testimonials

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 Dr. John Mlinarcik

[/et_pb_text][et_pb_testimonial author=”Jim Ziegler, Professional Speaker, Automotive Legend” background_layout=”light” admin_label=”Testimonial” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]About Dr. John Mlinarcik: “The man is exceptional… His name counts for 60 points in Scrabble alone; he’s phenomenal!
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TelePulse

[/et_pb_text][et_pb_testimonial author=”Dan Leahy, General Manager Volvo Village of Norwell, Audi of Norwell & Porsche of Norwell” background_layout=”light” admin_label=”Testimonial” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]“TelePulse is a fabulous use of technology allowing a manager to be fully aware of the productive or destructive real time telephone dialog between the employee and the customer. Problems are resolved and/or prevented by virtue of immediate knowledge a supervisor has regarding inbound phone call content. Worth every penny invested. “
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CallCoach

[/et_pb_text][et_pb_testimonial author=”Tim Lerchenfeldt, General Sales Manager RC Olsen Cadillac ” background_layout=”light” admin_label=”Testimonial” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]“I have used the entire spectrum of CallCoach training products for over fifteen years.  They have helped us obtain and remain one of the largest Cadillac dealerships on the eastern seaboard.”
[/et_pb_testimonial][et_pb_testimonial author=”Eric Olsen, General Manager Honda of Lincoln” background_layout=”light” admin_label=”Testimonial” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]“I went from selling 12 units per month to 25 when I was selling. CallCoach was the primary driver in my success. Now as the General Manager of the largest Honda dealership in Lincoln, I wouldn’t think of running my store without it.”
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TalkPro

[/et_pb_text][et_pb_testimonial author=”Bill Harned, General Manager Jerry’s Ford” background_layout=”light” admin_label=”Testimonial” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]“For any dealership who realizes the extreme value of the inbound phone call for setting appointments that directly relate to selling more vehicles, I’d strongly recommend PCS-Global & Dr. John’s program. It’s head and shoulders above any other in the industry! I stand ready to act as a reference for what their program has done for me!”

  • Appointment to Call average was 2.4 to 10 (24% prior to phone skills workshop)
  • More than doubled or 58% Appointments to Calls after training
  • Sold 138 units in May; 150 in June; and 185 in July (best June in three years)
  • Gross profits exceeded $580,000 (training was $2,500/day – pretty good ROI wouldn’t you say?!)
  • In July, out of 120 dealers – we are up 16% to 24%
  • Keys to success: dedication to the CallCoach Roadmap; no script deviation; and a 10-15 minute meeting with AM and PM staff everyday for 2 weeks following training

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CONTACT

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(734) 542-6969

(888) 481-8771

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141 N Center St, Suite 201 Northville, MI 48167

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info@pcs-global.com

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HELPFUL LINKS

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About Us

Assessments

Phone Leads Management

Blog

Events

Contact Us

Client Login

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EXTRAS

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Videos

Testimonials

CallCoach

CallCapture

TelePulse

TalkPro

News

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