PCS Curriculum

Often heard from business owners and managers is that because of turnover they are hesitant to train their people as they may leave and go to competitors, however, we think there’s something worse, not training your people and they stay. We don’t educate people just to educate them. We strategically assess how education contributes to the organization’s mission, values, and bottom line.

We have dozens of training and educational courses which we utilize to design and develop customized curriculum to fit the needs of our clients. Our goal is to create a collaborative partnership with our clients. Together, we strategically assess, define, develop, and deliver the highest quality and relevant learning solutions for employees.

Our most popular courses include:

  • BSP 101 - Intro to Common Language
  • BSP 102 - Application of Common Language
  • BSP 201 - Harnessing Change: Stress Reimagined
  • BSP 301 - Grow Your Blue: Master Your Mindset
  • 5 Behaviors of a Cohesive Team
  • Start with Why
  • Bringing it All Together

Our initial Keystone training, driven by the Behavioral Styles Profile Common Language Framework. Provides your company, teams, and key employees with a language and framework for human interaction and communication.

Learning Objectives:

  • Understand the Common Language Framework and color type patterns of the Behavioral Styles Profile
  • Gain insight into patterns of thoughts, emotions, and behaviors, how they are formed, and their impact
  • Improve your ability to identify these patterns in yourself and others in crucial situations and everyday life
  • Learn how to shift these patterns over time for your growth
  • Understand your personal Behavioral Styles Profile results, your unique type, and what your results mean for you at home and at work, in ideal and stressful conditions

Our team centered Keystone training, driven by the Behavioral Styles Profile Common Language Framework. Better understand the composition, strengths, and weaknesses of your team, how to connect, and improve cohesion and performance.

Learning Objectives:

  • Understand how your Behavioral Style Profile scores correspond to the scores of your team or organization
  • Gain insight into the strengths and weakness of the 13 profile types, especially as they apply to your job roles
  • Notice points of strength and challenge as it pertains to the various scores of your team or organization
  • Identify areas of improvement for yourself and your team
  • Improve your ability to understand others on your team and increase meaningful interactions

Features the Behavioral Styles Profile Common Language Framework. Provides your company, teams, and key employees with understanding and skills to navigate stress and stressful situations, ways to accept and adapt to change, and how to feel joyful and more productive.

Learning Objectives:

  • Employ the Behavioral Styles Framework to understand how stress and change impact individuals, teams, and organizations on a daily basis
  • Gain tangible tools for diminishing the negative impact of stress and change on yourself and your team, reducing daily pain
  • Grow insight into the scientific reality of stress, and how to heal our bodies from chronically stressful lifestyles, producing gains in creativity, productivity, and happiness
  • Master your ability to utilize stress and change as sources of energy and success rather than hindrances for yourself and your organization from now on

Features the Behavioral Styles Profile Common Language Framework. Learn the science of your brain, harness “Blue” Awareness, and learn how to master your mindset and impact the world around you at a higher level. Adopt tools and processes for sustainable purpose, peace, belonging, and fulfilment in daily life and work, transforming your team and organization around you. Held on alternate weeks concurrent with “Grow Your Blue: Group Coaching”

Learning Objectives:

  • Implement strategies for personal growth based on the key element of the BSP, Blue: your capacity for Awareness
  • Gain a deep and actionable understanding of how your brain works, and how to “hack” your brain to streamline success and increase your impact in shifting your external world
  • Develop a customized roadmap for personal growth based on your unique talents, values, and needs
  • Apply yourself knowledge to your team, emboldening you as a leader to invite others into “Growing their Blue”

The preeminent Team Building Training. This program helps teams understand how they score on the key components of The Five Behaviors Model:  Trust, Conflict, Commitment, Accountability, and Results.  The Five Behaviors® is the only team development solution that empowers individuals through self-discovery and constructive behavioral modeling to rewrite the traditional rules of teamwork.

Learning Objectives:

Build a productive, high-functioning team that:
  • Makes better, faster decisions.
  • Taps into the skills, abilities, and opinions of all members.
  • Avoids wasting time and energy on politics, confusion and destructive conflict.
  • Avoids wasting time talking about the wrong issues and revisiting the same topics because of a lack of buy-in.
  • Creates a competitive advantage.
  • Is more fun to be on!

The most successful and innovative companies connect their customers and employees not just to WHAT they do, but WHY they do it. WHY creates a sense of connection and belonging to the work and the products created. When employees believe and adopt the company's WHY, they are more loyal, productive, and innovative.

Learning Objectives:

  • Learn how to think from the inside out, where decisions are motivated by the power of WHY.
  • Adopt a way of thinking, acting, and communicating that gives team members the ability to inspire.
  • Create community and a shared sense of purpose that drives exceptional performance and innovation.
  • Establish trust amongst the team.
  • Attract and retain team members that share the values of the organization
  • Integrate the Allport Motivators from the Maui Analysis for an understanding of individual and team motivational factors

Features the Behavioral Styles Profile Common Language Framework. With all the knowledge you have gained from your customized training program, you will need time and guidance to create your individual map for personal & professional growth. Combining our unique tools and your newly acquired knowledge, we will help participants to create a Personal Development Plan that will guide their growth moving forward.

Learning Objectives:

  • Summarize the learning objectives and key take-aways of all the engagements to date
  • Provide an opportunity to explore questions, navigate challenges, and apply your understanding to daily life
  • Integrate the Maui's Critical Thinking styles
  • Create “Personal Development Plans” to chart areas for improvement and tangible solutions to track ongoing growth for individuals and teams

PCS Leadership Academy

*multi-year or standalone courses

First Year Overview:

  • Creating High Performing Teams
  • Essential Skills For Leaders
  • Managers to Leaders
  • Coaching Skills for Leaders
  • The Power of Social-Emotional Intelligence
  • The Agile and Resilient Leader
  • Conflict Management

First Year

Working in teams is a critical piece of the culture in contemporary organizations. Highly functioning teams are more efficient, more productive, and enjoy higher levels of success.  This course focuses on the fundamentals of team building. Issues such as personality preference styles, group synergy, attitude, perception, trust, and competition are examined, and strategies for improving team functioning. Special attention is paid to common blockers that hinder leaders from working well together.

Learning Objectives:

At the end of this course, participants will be able to:
  • Identify the characteristics of good team players
  • Identify behavior/personality preference styles
  • Demonstrate how preferences affect teams and the work environment
  • Describe how highly functioning teams can increase productivity and efficiency
  • Apply team communication strategies and techniques
  • Recognize barriers to teamwork
  • Identify ways to create a positive team attitude
  • Initiate action plans for improvement

The quality of leadership an employee receives is critical to employee retention, development, and productivity. People leave leaders more often than they leave companies or jobs. Ineffective leadership can cost the company resources, time, and talent. This Program is designed to provide new leaders with the knowledge and skills to be highly effective.

Learning Objectives:

At the end of this course, participants will be able to:
  • Discover how leadership relates to human behavior
  • Identify a personal leadership style
  • Examine leadership blockers
  • Explore different management styles
  • Describe different styles of interaction
  • Build trust
  • Apply strategies and techniques

Managers manage; leaders inspire and motivate. This course focuses on the differences between managing and leading while maintaining consistency in all areas of business operations.  Motivation, leadership style, delegation, and fostering a positive work environment are addressed.  Emphasis is placed upon building a variety of leadership skills.

Learning Objectives:

At the end of this course, participants will be able to:
  • Identify the differences between managers and leaders
  • Identify team leadership styles
  • Explore leader behavior
  • Recognize the elements of building positive relationships
  • Discover what motivates people and how to create a motivating climate
  • Explore ways to delegate
  • Explore and understand common approaches to discipline
  • Practice a non-punitive approach to dealing with negative behavior

Employee engagement, motivation, and performance management are critical drivers in high-performing organizations. Today's leaders are responsible for achieving corporate objectives by motivating their associates to work at the greatest efficiency while promoting personal growth.  This program is designed to equip leaders with the essential coaching skills necessary to create a positive environment fostering optimal performance.

Learning Objectives:

At the end of this course, participants will be able to:
  • Establish an environment for being both "directive" and compassionate to bring out the best in people
  • Help people through critical learning opportunities
  • Create an environment for open, risk-free communication
  • Develop listening strategies and skills
  • Navigate effectively in difficult or uncomfortable conversations
  • Apply a variety of communication strategies
  • Identify different types of coaching

Research has shown that Social-Emotional Intelligence (SEI) contributes more to a person's success in life than raw intelligence (IQ).  Leaders and employees with a high SEI are the ones who make the best decisions, manage people more effectively and contribute most to the overall success of the organization. Emphasis is placed on the development of specific skills that strengthen SEI.

Learning Objectives:

At the end of this course, participants will be able to:
  • Define social-emotional intelligence (SEI)
  • Recognize the role of SEI in the workplace
  • Describe an SEI model
  • Build an intuitive muscle
  • Better manage emotions
  • Improve social awareness
  • Practice and enhance social and empathy skills
  • Listen and respond with empathy

The Harvard Business Review stated in a recent article: "More than education, more than experience, more than training, a person's level of resilience will determine who succeeds and who fails." In a constantly changing workplace, resilience is defined as how well everyday job pressures are perceived and managed and obstacles overcome.  This course focuses on building skills to strengthen a leader's resiliency.

Learning Objectives:

At the end of this course, participants will be able to:
  • Identify forces of enterprise-wide change, stress, and resiliency
  • Master new skills and techniques to strengthen resiliency
  • Recognize change as a natural force in organizations
  • Assess personal resiliency quotients
  • Identify reasons people resist change
  • Create a flexible, engaged, and open work environment
  • Effectively manage the change process
  • Put an action plan together that will be shared with their manager for future development talks
  • Identify the ramifications of their business decisions
  • Gain appreciation of the corporate mission and plan and where they fit into it

Negative conflict in a business setting can be expensive, counter-productive, time consuming, and labor intensive. Constructive conflict can bring about new ideas and problem-solving methods. This workshop focuses on providing the skills necessary to manage negative conflict and promote positive working relationships.

Learning Objectives:

At the end of this course, participants will be able to:
  • Recognize how and why conflict exists
  • Realize conflict represents differences in opinions and beliefs
  • Identify blockers that hinder the resolution process
  • Identify constructive and destructive responses
  • Identify “hot buttons” responses
  • Recognize and practice the CAREfront Model

Second Year

  • Creating Your Leadership Brand
  • The Power of Influence and Persuasion
  • Winning the Talent War
  • Managing Generations
  • Valuing Diversity and Inclusion
  • Deterring Sexual Harassment