Track and record your in-bound phone calls.

CallCapture© is our easy-to-use online call reporting tool that tracks and records your inbound calls and saves them to a designated website for analysis and evaluation. It’s the tool you need to track quality assurance and identify opportunities for improvement. CallCapture©  provides your dealership with toll free and local numbers to place in various advertising sources to assess advertising reach and track ad effectiveness.

Clients have a personalized dashboard with secure log in and password to access any time, 24 hours a day, to view the status of recorded phone calls. Calls placed to each number are tracked, including date and time, as well as information on who placed the call.

  • CallCapture’s web-based system allows you to access your calls from anywhere, anytime
  • Every lead is captured and is available for evaluation
  • Analyze call traffic to identify your most productive advertising campaigns and ad sources
  • Record customer calls for quality assurance and identifying opportunities for improvement

Call us at 888.481.8771 or email us at info@pcs-global.com. We’ll show you how CallCapture© and PCS-Global will make a difference in your dealership.

 

 

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