Calls placed to each number are tracked, including date and time, as well as information on who placed the call.
Capture Every lead & Evaluate Worth
CallCapture© is our easy-to-use online call reporting tool that tracks and records your inbound calls and saves them to a designated website for analysis and evaluation. It’s the tool you need to track quality assurance and identify opportunities for improvement. CallCapture© provides your dealership with toll free and local numbers to place in various advertising sources to assess advertising reach and track ad effectiveness.
Clients have a personalized dashboard with secure log in and password to access any time, 24 hours a day, to view the status of recorded phone calls.
Track and record your in-bound phone calls.
• CallCapture’s web-based system allows you to access your calls from anywhere, anytime
• Every lead is captured and is available for evaluation
• Analyze call traffic to identify your most productive advertising campaigns and ad sources
• Record customer calls for quality assurance and identifying opportunities for improvement
CallCapture integrates with CallCoach® our dynamic performance management solution as well as with TelePulse, our call transcription product to provide you a fully integrated program that helps your staff do their best.
Call us at 888.481.8771 or email us at firstname.lastname@example.org. We’ll show you how CallCapture© and PCS-Global will make a difference in your dealership.