We know your business.

We have you covered.

We do it differently.

We go the distance.

We make you better.

Don’t lose the deal.

Customers shop differently in today’s automotive, RV, and marine marketplace.  They do their research on the Internet, find what they’re interested in, and make a list of available dealers to visit. When they are ready to buy, they give you a call. You better know what to say if you want to close the deal.

Consumers today are well-versed in their buying needs and they know it.  We know it too.  That’s why PCS-Global has spent over 35 years teaching dealers like yours the real value of a phone call, and how you can convert more call prospects into showroom visitors so your closers can complete the sale. We are professionals, with decades of experience analyzing customer behavior, the make up of phone calls, and how people respond positively to the right tactics.  We’ve developed pioneering methods that solve everyday problems like yours; innovative solutions that can make a difference in your bottom line.


Our products work.  We will help you increase your showroom visitors from in-bound phone calls, three to seven times the national average. We’ll help you improve sales, acquire higher customer retention, and build greater employee satisfaction. Factors that directly affect your profitability.

If you’re like most dealerships, you can’t afford to let one deal slip away. Yet it happens daily.  Our tools can change that for you, with successful methods that help you initiate the deal and keep it. We have the roadmap; all you have to do is follow it.

Take a look at our exclusive products and programs that can help you become more successful by getting better at what you do. Call us at 888.481.8771. We’ll show you how PCS-Global will make the difference in your dealership.

A state-of-the-art phone call recording tool that records and tracks all of your in-bound phone calls.

A team of remote agents transcribe your calls in an easy, personalized web-based report that is available 24 hours a day.

An interactive management tool that maximizes your team’s response to every phone call and converts prospects into showroom visitors.

Intensive, complete, two day training seminars that take you from a rookie to a pro, turning you into an ace with customer calls.

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Check out Dr. John Mlinarcik Featured in the article: “The Best Sales Advice from the World’s Leading Automotive Experts” where Dr. John is quoted saying:

“People don’t buy what you’re selling, they buy what you believe in. Therefore: Listen before you talk. Ask questions to understand. Put yourself in the customer’s shoes. Absolutely present the right size. Period!”

Click here to read the full article!

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